Privacy Policy

1. Introduction

Harvestify ("we," "us," or "our") operates the Harvestify consumer application (the "App"). This Privacy Policy explains how we collect, use, store, and share personal information when you create an account, browse our marketplace, fund your wallet, invest in agricultural real estate opportunities, manage your portfolio, or contact support.

By registering for or using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.

2. Who we are

Harvestify connects individuals with verified sellers, fresh produce, and agro real estate investment packages offered on our platform. For privacy-related requests, contact us at info@useharvestify.com.

3. Information we collect

We collect information you provide directly and data generated through your use of the App.

Account and profile information: first name, last name, email address, password (stored in hashed form), optional phone number, and email verification codes sent for account security.

Marketplace and farm browsing: information about farms and products you view, including farm profiles, locations, ratings, and product details published by farm partners.

Wallet and transactions: wallet balance, funding and withdrawal activity, transaction references, amounts, fees, status, and related metadata needed to operate your Harvestify wallet.

Investments (My Portfolio): investment amounts, selected packages, investment status, dates, and announcements or updates related to packages you invest in.

Payout and bank details: bank name, bank code, account number, and account name (including names returned when we validate your account for withdrawals).

Support communications: messages you send us by email or WhatsApp, and any information you choose to share when requesting help.

Technical and usage data: session identifiers, authentication tokens, device and browser type, IP address, and logs we need to secure the App, prevent fraud, and troubleshoot issues.

4. How we use your information

We use personal information to:

• Create and manage your account, including email verification.
• Provide marketplace features, farm discovery, and investment opportunities.
• Process wallet funding, investments, withdrawals, and transaction history.
• Validate bank accounts and send payouts to your nominated account.
• Send service-related emails (for example verification codes, password reset codes, and account notices).
• Respond to support requests and improve our services.
• Comply with legal obligations, enforce our terms, and protect the security of our users and platform.

5. Legal basis for processing

Where applicable under the Nigeria Data Protection Act (NDPA) and related regulations, we process your data based on one or more of the following: your consent (for example when you register or submit payout details), performance of a contract (to provide the services you request), compliance with legal obligations, and our legitimate interests in operating, securing, and improving Harvestify.

6. How we share information

We do not sell your personal information. We may share information with:

• Payment partners: We use Paystack to process wallet funding, transfers, and related payment operations. Paystack receives information needed to complete transactions (such as amount, reference, and account details where applicable) under their own privacy terms.
• Farm and investment partners: Limited information may be shared where necessary to fulfil investments or marketplace activity linked to a farm or package you engage with.
• Service providers: Hosting, email delivery, analytics, and infrastructure providers that help us run the App, subject to confidentiality obligations.
• Authorities: When required by law, regulation, court order, or to protect rights, safety, and security.

7. International transfers

Your information may be processed in Nigeria and, where our service providers operate elsewhere, in other countries. We take reasonable steps to ensure appropriate safeguards when data is transferred across borders.

8. Data retention

We keep personal information for as long as your account is active and as needed to provide services, resolve disputes, enforce agreements, and meet legal, tax, or regulatory requirements. Transaction and investment records may be retained for longer periods where required by law or legitimate business needs.

9. Security

We use administrative, technical, and organisational measures designed to protect your information, including encrypted connections, access controls, and secure handling of credentials. No method of transmission or storage is completely secure; you are responsible for keeping your password confidential.

10. Your rights and choices

Depending on applicable law, you may have the right to access, correct, delete, or restrict processing of your personal data, withdraw consent where processing is consent-based, and lodge a complaint with a supervisory authority.

You can update profile and payout details in the App under Settings. To exercise other rights or request account deletion, email info@useharvestify.com. We may need to verify your identity before fulfilling a request.

11. Cookies and session data

The App uses cookies and similar technologies to keep you signed in, maintain session state, and support security features through our authentication system. You can control cookies through your browser settings, but disabling them may limit your ability to use the App.

12. Third-party links

The App may link to third-party sites or services (for example WhatsApp for support or Paystack checkout pages). We are not responsible for the privacy practices of those third parties. Review their policies before providing personal information.

13. Children's privacy

Harvestify is not intended for anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will take appropriate steps to delete it.

14. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version in the App and update the "Last updated" date. Continued use of the App after changes take effect constitutes acceptance of the updated policy.

15. Contact us

For questions about this Privacy Policy or our data practices, contact:

Email: info@useharvestify.com
WhatsApp support: available from the in-app Support page when signed in.